Rental Arrears
- Tenants in arrears defined based upon configuration settings
- SMS and Email Conversations are initiated by CLAIRE.
- Reminders continue until final interval, or if preferred continuously until resolved.
- Follow up task created in Property Management software after final interval
Concierge Service
- Around the clock access to tenancy information
- 24/7 Maintenance Concierge
- Multi platform communication, including SMS, Google Assistant and Web Form giving your tenants freedom of choice, while making your job simpler.
- A solid point of difference in a crowded market
- Common Tenant enquiries, next steps handled
Maintenance Web Form
- Secure, well established method tenants trust and understand, without the need for a password or account set up.
- Verified using the tenants mobile number only
- Automated Job Adding​ directly to your Property Management Software
- Capture all relevant information, including authority to enter and emergency details
Branded Concierge
- Keep up to date and offer a preferred communication method for your Tenants - 5.7 million adult Australians own a smart speaker
- Increase your customer stickiness by having them voice your name
- Increasingly, customers are defaulting to voice for their daily internet interactions
- A market differentiator for existing and potential customers
Maintenance Auto Assignment
- Close the gap and reduce time spend liaising with suppliers
- Solve tenant initiated maintenance requests more efficiently
- Gain Landlord trust, with their knowledge that their property is being maintained to the highest degree
- Have your team focused on high value, dollar productive activities instead of administrative tasks
Begin your journey with Realm
Book your appointment and learn how artificial intelligence can work with your team today.
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