Remote Inspections Explained
Training Video Examples
Self-isolation, Quarantine, Travel Bans – all words no-one expected to dominate every news cycle in early 2020.
In response to industry requests and irrespective of existing Property Management Software: REALM have produced a stand-alone solution using CLAIRE’s AI capability, which facilitates Tenants performing Remote Inspections and delivering the results to the Property Manager for further processing.
CLAIRE’s Remote Inspection capability is focused on ensuring less travel and less human contact during this crisis thus protecting your Tenants and Property Managers by minimising the need to go on-site whilst keeping normal business processes functioning.
The platform conducts all Tenant Communications, assists with any required follow up, collates an Inspection Report with images and then delivers the final report to the Property Manager who initiated the process.
Once the Agency registers their Property Managers, the process consists of the following steps:
- The Property Manager enters the Tenant’s details and submits the web form;
- The Tenant receives an SMS & Email with a dedicated link, asking them to complete the online Remote Inspection;
- The Tenant completes the required details, attaches photographs where applicable and submits the web form;
- The Property Manager receives the completed report for their records.
Sign Up Now
REALM is here to offer you an opportunity to better protect your staff by minimising exposure to unnecessary external contacts.
Sign up using the form below and we will take care of the rest. Please Note: No Cost to run your first report. You can sign up, run a sample report all without putting in any billing details. Just give it a go.
Terms and Conditions
- Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
- This Remote Inspection service is Free to Join.
- There is No Setup Fee. No cost to run your first report. If you decide to use Remote Inspections you will be required to put your billing credit card into our system, then you will billed for any reports you run including the first one.
- Price: $10 (ex-GST) per Property, plus SMS charges at 10c each (ex-GST).
- Billing will be completed Fortnightly, every Monday.
- Support: Due to the volume of customer uptake, Remote Inspection Support is provided by web ticket only – please see below.
- Acceptable Use: You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
- Privacy: Every effort will be made to keep details private on systems we have control over (Not including 3rd party cloud systems).
- Reports will be kept for 45 days and then deleted from our system automatically so please download to your system once received.
- Copyright: Subject to the express provisions of these terms and conditions, Realm own and control all the copyright and other intellectual property rights in our website and the material on our website; and all the copyright and other intellectual property rights in our website and the material on our website are reserved.
- Links: Our Service may contain links to third-party web sites or services that are not owned or controlled by Realm.
- Realm has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that My Company (change this) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
- Termination: We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- Contact Us: If you have any questions regarding these Terms, please contact us.
Payment Terms & Billing Details
There is no payment required till you start using the system and then we will send you your account management portal where you can insert your payment details.
There is NO cost to sign up and start using our software. So sign up, run your first report and see how it works. If you like it then you can insert your payment details.